Levnil Privacy Policy

At Levnil, we respect your right to privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website (levnil.com), purchase our products (jeans, jackets, and family clothing), or interact with our customer service. We comply with global data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), to ensure your information is handled responsibly and transparently.

1. Information We Collect

We only collect personal information that is necessary to provide our services, improve your shopping experience, and fulfill our commitments to you. The types of data we may collect include:

1.1 Personal Identifiable Information (PII)

  • Contact Details: Name, email address (e.g., [email protected] for communications), phone number (optional, provided during checkout or customer service inquiries), and shipping/billing addresses.
  • Account Information: If you create an account on our website, we collect your username, password (encrypted for security), and preferences (e.g., saved sizes, favorite product categories).
  • Payment Information: We do not store full credit card or payment details directly. Instead, we use trusted third-party payment processors (e.g., PayPal, Stripe) to handle transactions—these providers comply with industry security standards (PCI DSS) to protect your payment data.

1.2 Non-Personal Information

  • Browsing Data: IP address, device type (e.g., smartphone, laptop), operating system, browser name, and pages visited on our website. This data helps us understand how users interact with our site (e.g., which jeans or jackets are most viewed) and optimize performance.
  • Usage Data: Purchase history (e.g., items bought, order dates, quantities), search queries (e.g., “kids’ denim jackets”), and interaction with emails (e.g., opening a promotional email, clicking a link).
  • Cookies & Tracking Technologies: We use cookies (small text files stored on your device) and similar tools (e.g., Google Analytics) to remember your preferences (e.g., language, currency), track browsing behavior, and personalize your experience (e.g., showing relevant product recommendations). You can manage cookie settings in your browser, but disabling certain cookies may limit access to some website features.

2. How We Use Your Information

We use your personal information for specific, legitimate purposes outlined below—we will never use your data for unstated reasons without your consent:

  • Fulfill Orders: Process and ship your purchases (e.g., using your shipping address to deliver jeans or jackets), send order confirmations, and provide tracking updates.
  • Customer Service: Respond to your inquiries (via email or phone), resolve issues (e.g., returns for ill-fitting kids’ clothing), and follow up on feedback.
  • Improve Our Services: Analyze browsing and purchase data to enhance our website (e.g., fixing broken links), expand our product line (e.g., adding more women’s high-waisted jeans based on demand), and optimize the shopping experience (e.g., simplifying checkout).
  • Personalize Communications: Send tailored emails, such as product recommendations (e.g., “new men’s denim jackets” based on past purchases) or exclusive offers—you can opt out of marketing emails at any time (see Section 5).
  • Security & Fraud Prevention: Verify your identity, detect and prevent fraudulent transactions (e.g., unusual payment activity), and protect our website from cyber threats.
  • Legal Compliance: Fulfill legal obligations, such as retaining order records for tax purposes or responding to valid government requests (only when required by law).

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with trusted partners who assist us in providing services—but these partners are required to protect your information and only use it as instructed by Levnil:

  • Third-Party Service Providers:
  • Payment processors (e.g., Stripe) to handle transactions securely.
  • Shipping carriers (e.g., FedEx, UPS) to deliver your orders (we share your shipping address and contact details only to complete delivery).
  • Analytics tools (e.g., Google Analytics) to analyze website usage (this data is often anonymized).
  • Email service providers (e.g., Mailchimp) to send order updates and marketing communications (you can opt out of marketing emails).
  • Legal Requirements: We may disclose your information if required by law (e.g., to comply with a court order) or to protect our rights, property, or the safety of our customers (e.g., investigating fraud).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner—but they will be bound by this Privacy Policy or a similar one to protect your data.

4. How We Protect Your Information

We implement industry-standard security measures to prevent unauthorized access, use, or disclosure of your personal information:

  • Encryption: Sensitive data (e.g., account passwords, communication with [email protected]) is encrypted using Secure Sockets Layer (SSL) technology—look for the “https://” prefix and padlock icon in your browser to confirm a secure connection.
  • Access Controls: Only authorized Levnil employees (e.g., customer service teams, order processors) have access to your personal information, and they are required to follow strict security protocols.
  • Data Storage: We store your information on secure servers with firewalls and regular security updates. We retain data only for as long as necessary (e.g., order records are kept for 7 years for tax compliance; account data is retained until you delete your account).
  • Third-Party Security: Our partners (e.g., payment processors, shipping carriers) are vetted to ensure they meet high security standards (e.g., PCI DSS for payment data) to protect your information.

5. Your Rights Regarding Your Information

Under data protection laws (GDPR, CCPA), you have specific rights to control your personal information. You can exercise these rights by contacting us at [email protected] (please include your name and email address to verify your identity):

  • Right to Access: Request a copy of the personal information we hold about you (e.g., your purchase history, account details).
  • Right to Correct: Update or correct inaccurate information (e.g., a wrong shipping address or phone number).
  • Right to Delete: Request the deletion of your personal information (also called the “Right to Erasure”), except when we are required to retain it by law (e.g., tax records).
  • Right to Restrict Use: Ask us to limit how we use your information (e.g., stop using your data for marketing while we resolve a complaint).
  • Right to Data Portability: Request a copy of your information in a portable format (e.g., a CSV file) to transfer to another service provider (e.g., if you switch to another clothing retailer).
  • Right to Opt Out: Unsubscribe from marketing emails by clicking the “Unsubscribe” link at the bottom of any promotional email, or by emailing us at [email protected]. Opting out will not affect order-related communications (e.g., shipping updates).
  • Right to Withdraw Consent: If you previously gave consent for a specific use of your data (e.g., sharing with a partner for a loyalty program), you can withdraw that consent at any time.

6. Children’s Privacy

Our website and products are intended for general audiences, but we understand families may purchase kids’ clothing. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected data from a child under 13 without parental consent, we will delete that information immediately. Parents or guardians who believe their child has shared information with us can contact us at [email protected] to request deletion.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, our business practices, or technology. When we make updates, we will revise the “Last Updated” date at the top of this page and post the new policy on our website. We encourage you to review this policy regularly to stay informed about how we protect your information. If significant changes are made (e.g., new uses of your data), we will notify you via email (to the address associated with your account) or a prominent notice on our website.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

We will respond to your inquiry within 30 days (or sooner, in compliance with local laws) and work to resolve any issues promptly.

Last Updated: October 20, 2025